Bins: report missed, uncollected or lost bins, order extra bins and arrange bin collections when you move

Service information

Bin collection

You can use Blackburn with Darwen Council's online bin collection calendar "MyBins" to find out when your bin collections are.

Please make sure that you put your bins out before 0700 on your collection day

Help with bins for the elderly, disabled or infirm.

If you are elderly/disabled and/or infirm you can arrange for the collection crews to collect and return your bin to you.

The service is free but we ask that you complete a form at MyBwd Account. If there are no persons living at the address who are capable of putting out the bins, we will collect and return them from your property.


Please recycle as much as you can.


  • recycle clean waste foil in your grey recycling bin
  • Please donate good quality furniture, electrical items, clothing, unwanted gifts and bric a brac to your local charity shop to support local people.
  • Clothing and small electrical items: place these next to your grey bin for recycling and they will be collected.

Bins: green,burgundy,grey and brown

Your bins: report & request

Tell us directly about your bins via the MyBwD Account: From missed & assisted collections, lost, abandoned & replacement bins, removals, bulky waste etc. to asking for a larger bin, you can do it all online.



Bin colours and what they mean


Burgundy bins : non-recycable rubbish

For all non-recyclable household rubbish.

This is collected fortnightly.



Grey bins: for recyclable rubbish

For all recyclables. This is collected fortnightly.

Find out more about recyclable rubbish collections and grey bins.

Textiles and small electrical items recycling

Recycle textiles and small electrical items by leaving them in carrier bags at the side of your grey bin. Find out more.

Missed and uncollected bins

If your bin has not been collected complete a form at MyBwd Account.

This will advise you if there is a reason your bin was not collected by our crews.

Lost, missing and replacement bins

Please note that replacing a burgundy bin incurs an administration charge of £20 per bin.

Bins often reappear because someone has mistakenly taken the wrong bin after collection. This is why we usually only send out a replacement bin if the original bin still hasn't turned up after your next scheduled collection . Our advice is to ask your neighbours if they may have taken your bin by mistake.

If any of your bins have been lost, stolen or damaged or you are a new occupier to a property where there are no bins on site please use this form.

You can request a new or replacement bin form by completing a form at MyBwd Account.

Extra and larger bins

Larger bins can be requested by households who have four or more occupants who permanently live there are recycling all their waste and believe they can’t manage with the slimmer 140 litre burgundy bin that they have at the moment.

Apply for a larger bin.

You can sign up for an account online which will allow you to:

  • See bin collection days
  • Access reasons why bins were not collected
  • Book a household bulky collection and choose an appointment day and pay for this
  • Order a new or replacement bin and choose a delivery appointment and pay for this
  • Request or stop an assisted collection for more vulnerable members of the community
  • Request an additional recycling bin

New build properties

If you move into a new build property you can contact us regarding your waste once you have set up your Council Tax payments. There is a one-off payment which covers the cost of both the refuse bin and the recycling bins. Sometimes the property developer will organise and pay for setting up the service, so it is worth asking them about this before you move in.

Please note that if you buy a bin from another supplier please contact us and we will check that it meets our requirements.

To make arrangements to have your waste collected by the council from a new build property please email us at

Other household waste: furniture, rubble etc.

To arrange bulky item collection complete a form at MyBwd Account.

Recycling sites (tips and dumps)

There are a number of recycle sites throughout Blackburn with Darwen borough. Find your nearest site.

Bin do's and don'ts

Please do:

  • Put your bin at the edge of the property by 7:00am with the lid closed.
  • Take the bin back into your property as soon as possible after collection to prevent arson, theft and vandalism.
  • Put your house number/address on the bin and your back gate (if you have one).
  • Recycle as much of your rubbish as possible.
  • Wrap and seal food and nappies and put them in the bin.
  • Flatten boxes etc. to make the best use of the bin space
  • Animal excrement: bag all excrement before placing in the bin

Please do not:

  • Put your bin out before 6pm on the evening before collection.
  • Overfill the bin or put bricks, soil or DIY waste in the bin, this may result in your bin not being collected.
  • Leave additional rubbish on top of, or beside your bin: it will NOT be collected.
  • Park vehicles in positions which may stop the wagon getting into the street or back alley as it may mean your bin cannot be collected.
  • Leave any rubbish in the back street: this is illegal.

Contact details

Mail Environmental Services, Davyfield Road, Roman Rd., Industrial Estate, Blackburn. BB1 2LX
Phone Number(s) 01254 585921
Fax Number(s) 01254 585202
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